The Elgin Centre Can Help!

We understand the difficulties in maintaining standards high when a crisis occurs, budgets are tight, staff are stretched thin, or an oversight body’s review is looming. Many facilities reach out to us at their breaking point: after a serious incident, during a leadership transition, when funding has dried up, or when they simply realise that the status quo is no longer enough for the animals in their care.

This is exactly why The Elgin Centre exists.

We are a registered charity (not a for-profit consultancy), which means our primary goal is to get the animals the care they deserve, regardless of your organisation’s financial situation.

Here’s how we can help – practically and realistically:

•  Full welfare audits and actionable roadmaps (no vague reports that sit on a shelf)

•  Staff training in skills such as: positive-reinforcement training, enrichment design, welfare assessment, and crisis de-escalation

•  Redesign or troubleshooting of existing enclosures to dramatically improve quality of life, often at surprisingly low cost

•  Development (or complete overhaul) of veterinary, behavioural, and daily-care protocols that meet or exceed AZA, EAZA, GFAS, or other relevant standards

•  Preparation and mock inspections for accreditation or re-accreditation

•  Crisis response after incidents involving animal welfare or public scrutiny

•  Long-term mentoring and remote support packages so improvements stick

We will never turn a facility away because of money.

Every project begins with an honest conversation about your current resources. We then structure our involvement on a sliding scale:

•  Full pro-bono support for small organisations in genuine financial distress

•  Reduced-rate contracts for mid-sized facilities

•  Standard professional rates only when your organisation has the capacity to pay them

We have funded pro-bono work through book royalties, private donations, and grants precisely so that no animal has to wait for better care because an organisation can’t afford outside expertise.

If your animals need help — whether it’s one urgent case or an entire facility that needs to be brought up to modern welfare standards — please reach out today. The process is simple, confidential, and starts with you telling us what’s really going on.